From Quote to Custom Order

From Quote to Custom Order

Summary (TL;DR)

If you’re looking for high-quality, American-made custom products without surprises, here’s how to make the process fast and stress-free:

  • Tell us the basics upfront: size, quantity, materials, budget, orientation, artwork, and decoration method.
  • Provide artwork whenever possible in vector, SVG, or PDF format to avoid delays.
  • Quotes are based on current materials, vendor pricing, and production capacity and are finalized after specs are approved.
  • A PO or written approval is required to confirm pricing and begin production.
  • Deposits are required for new customers and orders over $5,000.
  • Standard production lead time is 2–4 weeks, with faster turnaround available for select stock items.
  • Shipping is flexible—use your carrier or ours, with options for partial or multi-location delivery.

Our promise to you includes transparent pricing, clear timelines, and handcrafted quality you can count on. Once your order is placed, your stress is gone.

A Quick Reality Check

You open your eyes. It’s 2026. The world is burning. Your boss is hounding you about finding a supplier for 5,000 luxury menus covers, timeline: yesterday. You also just spilled your coffee you don’t even remember pouring. The course is set for a great Monday. You start to panic, but then you remember – All Book Covers has your back.
As a longtime custom promotional products manufacturer (35+ years), we love what we do—and it’s made even better when we get to work with clients who care about the details.

However, when you’re in business for as long as we are, your business becomes expansive – tons of product lines, vendors, and material options. While we love providing so many options for our beloved clients, global instability, tariffs, and disrupted supply chains can impact us in ways that are unexpected. While we can’t control everything, we can promise this: we will always be straightforward with pricing and production timelines.

We thought it would be expedient to write this blog article to make everyone’s life easier—yours and ours. Here we will explain our process, what we need from you, and what you can expect from us. Consider it a virtual tour of our plant, minus the loud machine noises.

What We Need to Get Your Order Started (and how to avoid 27 follow-up emails)

We get it – you need products perfectly made, with budget pricing in under 3 days. We got you. Except, we don’t. That isn’t how things work around here, or anywhere as a matter of fact. However, we understand the pressure and the need for all of these things to be prioritized. But as our VP David Fishman says, “once you place the order, your stress should be gone.” – that’s how confident we are in our process. We guarantee it.

Now in order to get you exactly what you want at an expedited speed, there are a few things we need from you. We know being the messenger is tough (no one wants to constantly ask for details from their clients and/or bosses, just to relay them to us) so we provided this convenient list of essential information we need to get started:

  • Insert size or product size
  • Quantity
  • Cover material
  • Liner material
  • Orientation
    • Tent
    • Landscape
    • Vertical (book-style)
  • Budget
  • Artwork
    • Logo/artwork, preferably in vector, svg, or pdf format

Our art department (Chris) will thank you. He works on approximately 1,000 projects every minute and if his coffee cup ever nears empty, it is a company-wide crisis. Help him help make your project a priority by providing images in a format he can easily render (if you can – we will make do with any format).

  • Decoration choice

Deboss, foil stamp, silkscreen, tip-in, and many, many other specialty finishes are all available. See more options here and if you have any questions, feel free to call or email us.

Not required, but we will be nicer if you do

Including these upfront helps speed things along:

  • Corner style
  • Number of views
  • Pocket style
  • Board material

We understand that you might not have experience picking all these things out. Maybe your client doesn’t know exactly what they want. Here is where our handy dandy photo gallery saves the day. You or your clients can use this resource to find products that might look similar to what you want. Feel free to send us an image of the exact product or a similar one for us to quote. From there, we can carry out your order with precision.

Quoting & Approvals: How to Finalize Your Order

Quotes are based on current material availability, vendor pricing at the time of quoting, and production capacity. Pricing and timelines are finalized only after final specs are approved. When a PO is received, this is your agreement to our quote and a written agreement that you will have us fulfill your order.

A PO or email confirmation is needed for the following reasons:

·         It confirms pricing

·         It confirms intent to buy

·         It is a legal document we can use should you back out

We will send a final layout/eproof/sample for approval before continuing to production. Changes after approval may impact cost, timeline, and how much we want to continue working with you in the future.

Billing information

We accept MasterCard, Visa, American Express, ACH, and checks (did I mention we are old-school?)

Our HR/Billing/Sass expert Tamera will send your invoice to the email we have on file.

A down payment is required for new customers (sorry – we just don’t trust that easily) and any orders over $5,000. In spite of what you might think, this money DOES actually fund our happy hour events and goes toward sizeable quarterly bonuses. As much as I wish that were true, it is needed to secure materials, deco dies, and set up production.

Shipping Info

Yes, we would love to ship using your preferred carrier (we use FedEx and UPS) and account number – if you have one. If you don’t, we will simply quote shipping for you. Orders can ship all at once, in partials, and to multiple locations per request. Drop shipping fees may apply.

The Part Everyone Asks About – Lead Times

For most standard, average-sized projects you can expect a 2–4-week production time. However, if you order some of our blank stock items, those could ship in 24 hours. Production begins once we have your final artwork approval, have received a PO from you, and a deposit (if applicable). Timelines may vary due to:

·         Vendor lead times (if we need custom materials)

·         Project complexity

·         Large order quantities

·         Holidays, staff availability, etc.

No matter what, you can expect an accurate quote and a fully transparent timeline.

Our Commitment to You

We pride ourselves on our honesty, customer care, responsiveness, and product quality. We will always give you a fair quote and keep you updated on your project. If you ever want to check in on your order, please contact us at quotes@allbookcovers.com. Before requesting a quote, we recommend reviewing this guide—it’ll save time and help us get you exactly what you need.

 

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